Last Christmas it was estimated that four out of five people had received unwanted presents worth a whopping total of £78bn.* During Trading Standards Institute’s (TSI) National Consumer Week, Citizens Advice outlines its ‘Ten Rules of Christmas Commerce’ so that people know their rights when it comes to taking back unwanted gifts. The charity also suggests other ways to make use of presents that can’t be taken back.

Read Rest: Top Ten Rules of Christmas Commerce

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